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Strategy · 3 min read ·

The first 15 minutes: why speed wins flats

New listings on Idealista get their heaviest traffic in the first fifteen minutes after publication — a burst of views from anyone who has a saved search matching the flat’s price, size and neighborhood. Most of those people are looking. A much smaller number are calling.

Why the window is so short

Agents publish a listing and then, almost immediately, start fielding calls. The first two or three credible callers usually get offered viewing slots directly. By the time the listing is an hour old, those slots are often full, and every call after that is a request for a callback that may or may not happen.

This isn’t a Spain-specific quirk of laziness — agents manage 20-40 active listings at once and simply can’t process every WhatsApp message and email in real time. The phone is the fastest filter they have, so it’s the one they use.

What “calling within minutes” actually requires

Three things have to happen at once: you need to see the listing the moment it goes live, you need to be free to call immediately (not after your meeting, not after work), and you need to be able to hold a real conversation in Spanish once the agent picks up.

Most applicants fail on step two — being free to call — long before Spanish ever becomes the problem.

That’s the practical case for automating the call. Marta watches for listings matching your criteria the moment they appear and calls within minutes, at any hour Spanish business allows, so the fifteen-minute window isn’t something you have to personally win every time a flat you want goes live.

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